Which statement correctly describes external directories?

Which statement correctly describes external directories?

• A. External directories are stored in the Confluence database.
• B. External directories are user/group info from external apps like Jira, Atlassian Crowd.
• C. External directories replace internal directories.
• D. External directories store only groups.

Answer: (B)

External directories are identity sources that provide user and group information from systems outside Confluence. They pull data from external applications such as Jira, Atlassian Crowd, or LDAP-based services, allowing centralized management of who can access Confluence and what groups they belong to. The data lives in the external system, not in Confluence’s own database, though Confluence may cache or map it for authentication and permissions. They don’t replace the internal directory; you can configure multiple directories (internal and external) and Confluence will consult them as needed. External directories can include both users and groups, not just groups.

External directories are identity sources that provide user and group information from systems outside Confluence. They pull data from external applications such as Jira, Atlassian Crowd, or LDAP-based services, allowing centralized management of who can access Confluence and what groups they belong to. The data lives in the external system, not in Confluence’s own database, though Confluence may cache or map it for authentication and permissions. They don’t replace the internal directory; you can configure multiple directories (internal and external) and Confluence will consult them as needed. External directories can include both users and groups, not just groups.